Docent vs FacilityOS (iLobby)

FacilityOS — the platform formerly known as iLobby, with visitor product VisitorOS — is the enterprise incumbent in manufacturing facility management. VisitorOS is published from $225–299 per location per month, and the wider platform stacks separately-priced modules ($199–499 each) for emergency management, contractors, security, and logistics. Kiosks ship as bundled iPads; watchlist screening runs via Checkr; Teams notifications are gated to its Enterprise tier.

Based on publicly available vendor information as of July 2026 — verify current details with each vendor
Docent

$55 / $100 / $250 per location/month billed annually ($66 / $120 / $300 month-to-month) — unlimited employees and check-ins on every plan

FacilityOS (iLobby)

VisitorOS $225–299/loc/mo; platform modules $199–499/mo each (Emergency, Contractor, Security, Logistics); enterprise custom

Side by side

DocentFacilityOS (iLobby)
Published, self-serve pricing ✓ per location from $225/loc/mo + modules
Automated guest Wi-Fi credentials ✓ per-visit passes, QR label Professional Cisco Meraki / ISE
Dynamic-length badge labels (cut at content, no wasted tape) ✓ native Brother raster fixed-size labels
Physical badge-stock tracking (who holds badge B-014) ✓ QR stock, EOD chase not advertised
Redundant badge printers with automatic failover ✓ primary/backup connectors not advertised
Microsoft Teams: interactive bot (who's on site, pre-register from chat) ✓ two-way cards + bot notifications Enterprise
Pre-register by inviting a mailbox to the meeting (no plugin, no portal) ✓ visitors@ invite Outlook plugin
Digital wallet passes (Apple & Google, in your branding) ✓ both wallets, per-site brand + address not advertised
US watchlist screening (Consolidated Screening List / ITAR-relevant) ✓ person + company Enterprise via Checkr
ID capture with license-barcode name match ✓ no per-scan fee Professional
Safety induction at the kiosk (video / slides, gated badge) ✓ video, slides, or in-person (platform)
Webhooks delivered on your LAN (reach door controllers with no inbound route) ✓ via print connector cloud integrations
Kiosk languages 5 (EN·ES·FR·DE·中文) multiple
Unlimited employees & check-ins on every plan module/tier based
Proprietary hardware required none — any tablet, any Windows PC, off-the-shelf printers; purpose-built Zebra CC6000 optional bundled iPad kiosk

Where FacilityOS (iLobby) stands out

Where Docent is different

Sources: FacilityOS (iLobby)'s public marketing pages, help center, and published price information where available, reviewed July 2026. Feature availability and tier placement change — confirm with the vendor before making a purchasing decision. "Not advertised" means we could not find the capability documented publicly at review time, not necessarily that it does not exist. See the full 10-vendor comparison.

See the differences with your own lobby

Badges, Wi-Fi, Teams alerts and all — set up in a single call.

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