One lobby. Every tenant.
If you manage a multi-tenant building, the front desk has a problem no single-company visitor system solves: one lobby, one receptionist, and a dozen separate companies who each need their own visitor records. Docent handles the building as a building — and lets every tenant keep their own. You buy it once, for the building, and offer it to your tenants the way you offer any other amenity.
The visitor picks the company. Everything else follows.
Your lobby screen carries your building's branding and lists the firms inside — as a grid of logos, or as a type-the-company search once the tenant list gets long. One tap hands the visitor to that tenant's own check-in: their NDA, their host directory, their badge design, their notifications.
When the visit ends, the kiosk returns to the building directory on its own, ready for the next person.
Suite 300
Suite 210
Suite 400
What the visitor actually sees
Two screens that only exist in a building. After the hand-off it is the ordinary Docent visit — NDA, badge, host alert.
Your lobby screen
Your building's name and mark, and the firms inside it. The visitor taps the company they're here to see — or types it, once the tenant list gets long. An on-screen language switcher lets everyone start in their own: English, Español, Français, Deutsch, or 中文.
Hand-off to that tenant
The screen becomes that company's check-in: their logo, their NDA, their host directory. The visitor never sees the other tenants' anything.
Then the normal visit
Sign the NDA, take a photo, badge prints at your front desk, host gets a Teams card. Walk that part step by step →
Back to the lobby, on its own
When the visit is finished — or after two idle minutes — the kiosk returns to your building directory, ready for the next person. One tablet serves every tenant all day without anyone touching it.
Why this is different
Shared-lobby visitor management usually means an enterprise building-security platform with a quote to match, and tenants who are tenants of your system rather than customers of their own. Docent splits it the other way around.
They stay their own company
Each tenant is a full Docent organization — their own Microsoft 365 directory, Teams arrival cards, branding, NDA, badge layout, and visitor history. The landlord can't read their visitor log, and can't touch their other sites.
It costs them nothing
You provide it, the way you provide the loading dock or the conference centre. You hand a tenant a join code, they enter it, and they're live the same day — with no contract of their own, no invoice from us, and nothing to procure. An amenity, not another vendor.
Building-wide roll call
One list of every person in the building right now, across every tenant, printable for the fire marshal. It's the question a landlord actually has to answer in an evacuation, and no per-company system can answer it.
One printer, the whole building
A visitor checks in at the lobby and the badge comes out of the printer behind your front desk — whoever they're here to see. One print connector serves the whole building; it can even reach the lobby printer over a VPN, and it badges tenants who run no connector of their own. You point Docent at that printer once; no tenant has to buy hardware or configure anything. A tenant who runs their own reception upstairs can pair their own printer, and their badges go there instead, automatically.
A real front-desk view
Your receptionist can sign out or reprint a badge for any tenant's visitor — scoped strictly to visits at the building's own lobby, never to that tenant's other offices. Actions land in the tenant's audit trail, attributed to the building desk.
Multiple buildings, one account
Run a portfolio from a single landlord organization. Each building has its own lobby screen, its own join code, its own tenant roster and its own shared printer — they never cross over.
Live in an afternoon
Create the building
Name it, set your branding, and choose whether visitors see logo tiles or a type-the-company search. You get a lobby URL and a join code.
Send tenants the code
Docent writes the email for you. Each tenant enters the code in their own Docent account and picks — or creates — the kiosk the lobby hands off to.
Open the lobby screen
Put the lobby URL on the tablet at the desk. New tenants appear the moment they join; nobody has to touch the kiosk again.
Where the wall sits, precisely
The landlord sees, for their building only: who is on site now, and the ability to sign out or reprint a badge for a visitor checked in at the building lobby. The landlord does not see tenant visitor history, NDAs, photos, ID documents, host directories, or anything at a tenant's other locations. Tenants keep their own data retention and erasure controls. That boundary is enforced in the application, not by policy.
Pricing — one bill, to you
The Multi-Tenant plan is bought by the building and priced on the number of tenants in it. You get a single invoice; we never bill your tenants, quote them, or sell to them. That is the point — it is an amenity you offer, so it belongs on your side of the ledger next to the rest of the building's services.
It is quoted rather than list-priced because buildings differ too much for a number on a web page to be honest — a six-tenant medical office and a forty-tenant tower are not the same product. Everything in the Enterprise tier is included for the landlord organization, including watchlist screening and building-wide emergency roll call.
If a tenant already runs Docent for their own offices, they keep their own account and simply join your lobby — nothing about their billing changes, and nothing about yours does either.